Terms of Service

Terms of Service

This website is operated by CustomD9, a brand of Brandify LLC. Throughout the site, the terms “we,” “us,” and “our” refer to CustomD9. By accessing our website or purchasing from us, you agree to be bound by the following terms and conditions.

🛍️ Online Store Use

By using this site, you confirm that you are at least the age of majority in your state or have permission from a parent or guardian.

You agree not to use our products or services for any unlawful or unauthorized purpose.

🧾 Product Information

We strive to display product designs, colors, and details as accurately as possible. However, variations may occur due to screen settings and production processes.

All products are made to order. Minor differences in color, sizing, or design placement may occur.

✏️ Custom Orders

Customers are responsible for reviewing all customization details before placing an order, including:

  • Spelling

  • Design choices

  • Sizes

Once production begins, orders cannot be modified or canceled.

Custom items are subject to our Return & Refund Policy.

💳 Pricing & Payments

All prices are listed in U.S. dollars. We reserve the right to update pricing at any time without prior notice.

We may refuse or cancel any order if fraud or unauthorized activity is suspected.

🚚 Shipping & Delivery

Delivery timelines are estimates and may vary. CustomD9 is not responsible for delays caused by shipping carriers, incorrect addresses, or external factors.

🔁 Returns & Refunds

Please review our Return & Refund Policy for full details regarding returns, replacements, and refunds.

🚫 Prohibited Use

You may not use our website or products for:

  • Illegal activities

  • Violating laws or regulations

  • Infringing on intellectual property rights

  • Uploading harmful or malicious content

⚠️ Limitation of Liability

CustomD9 and Brandify LLC are not liable for indirect, incidental, or consequential damages resulting from the use of our products or website.

🔄 Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page.

📩 Contact Information

If you have questions about these Terms, please contact us:

Email: info@customd9.com
Phone: (913) 298-0217

Brandify LLC
16605 Cody St
Overland Park, KS 66221
United States